Privacy & Policy

Operated by: EVO SIAM CO., LTD


1. Who is Responsible for Processing Your Data?

The entity responsible for the processing of your personal data is:
EVO SIAM CO., LTD

Address: 88/322 Sampheng 2, Kalaprapreuk Road, Soi 5/2, Bang Khae, Bangkok 10160

Email: jomapadel.th@gmail.com
This Website is owned and operated by EVO SIAM CO., LTD, trading as JOMA THAILAND. Accessing or using this Website means you agree to this Privacy Policy. You may contact us anytime at the email address above.

2. Legal Basis for Processing

We process your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA). We take your privacy seriously and keep all personal information secure.
The lawful bases we rely on are:
  • Performance of a contract: Processing necessary to fulfill your orders and provide our services
  • Your consent: Where you have given clear, specific consent for a particular purpose
  • Legitimate interests: Where processing does not override your privacy rights, such as improving our service and security

3. Purposes of Processing Your Data

We collect and use your personal data only for the purposes stated below:
3.1 To Provide Our Services
We process your personal data to:
  • Process, fulfill, and deliver your orders
  • Manage your account and verify your identity
  • Respond to your inquiries, requests, and after-sales support
  • Improve website functionality, quality, and user experience
3.2 Commercial Communications / Newsletter
Only if you have given explicit consent, we may contact you via email, SMS, or other electronic means to share:
  • Product news, promotions, and offers
  • Updates about JOMA THAILAND and new arrivals
  • You may withdraw consent at any time — see Section 6 below

4. Accuracy of Your Data

You guarantee that all personal data you provide is true, accurate, and complete. You must inform us immediately of any changes (such as new address or email). If you provide false or misleading information, we reserve the right to suspend or terminate your account and refuse service, without prejudice to other legal remedies.

5. Data Retention

We retain your personal data:
  • For as long as necessary to fulfill the purposes for which it was collected
  • For account/order records: retained for 5 years after your last transaction (per Thai tax/retention requirements)
  • For marketing communications: until you withdraw your consent
  • After the retention period ends: data will be securely deleted or anonymized. Some data may be kept longer if required by law or regulatory obligation.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data:
  • Data is encrypted in transit and at rest
  • Access restricted to authorized personnel only
  • Regular security reviews and backups
  • We do our best to prevent unauthorized access, loss, or misuse
  • However, no internet transmission is 100% secure — we cannot guarantee absolute security
Password & Account Security: If you register an account, you are responsible for keeping your password confidential. Notify us immediately if you suspect unauthorized use of your account. We are not liable for losses arising from your failure to protect your password.

7. Data Sharing & Third Parties

We DO NOT sell or rent your personal data to third parties. We may share your data only with:
  • Authorized service providers who help operate our website, process payments, or deliver orders — all bound by strict data protection agreements
  • Legal authorities if required by Thai law or court order
  • We will NOT transfer your data outside Thailand without your explicit consent, unless required by law and adequate safeguards are in place

8. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. The latest version will always be posted on this Website with the "Last Updated" date. Material changes will be notified to you via Website notice or email. Continued use of our Services after changes means you accept the updated Policy.

9. Links to Third-Party Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policy of every website you visit before providing any personal data.

10. Contact & Questions

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
EVO SIAM CO., LTD (JOMA THAILAND)
  • 📧 Email: jomapadel.th@gmail.com
  • 📍 Address: 88/322 Sampheng 2, Kalaprapreuk Road, Soi 5/2, Bang Khae, Bangkok 10160
  • ⏰ Response time: Within 30 days of receiving your request